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IVR Technology Group
NEWSLETTER
February 2018
IVR Technology Group

We're excited to let you know that IVR Technology Group is a value-added reseller, integrator and hosting solutions provider for the XCALLY Motion omnichannel contact center, a landmark software product built on Asterisk for the way we communicate today and tomorrow. Learn more about our Hosted Contact Center page, or watch the video.

Delivering Delightful IVR Experiences

8 Best Practices To Deliver Delightful IVR Experiences

Courtesy of Akash Desai

An IVR can be a key differentiator between you and your competitors. Here are some basics to creating a delightful IVR experience.

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Discover The CX Journey

If You're Not In Tune With The CX Journey, Say Goodbye To Your Clients

Courtesy of Matthew Castronova

With the plethora of options presented to consumers today, businesses will need to compete mainly on their ability to deliver the best customer experience.

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Hosted Contact Center

IVR Tech + XCALLY

Watch the video to see the XCALLY hosted omnichannel contact center in action.

WATCH NOW
One Pain Point Every Business Has

IV-What? The One Pain Point Every Business Wants To Solve

Courtesy of Mike Wischerath

As the newest member of IVR Technology Group, I have not only learned more about IVR, but the role IVR plays in customer experience.

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What Is Hosted PBX?

What Is A Hosted PBX And Is It Right For Your Business?

Traditionally, businesses rely on a dedicated phone system to help with their communication needs, perhaps you're one of them. Is it time to switch to a Hosted PBX?

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We Make Heroes!

We really enjoy success, your success.

Our continued focus is to delight your customers and grow your bottom line.

Contact our friendly sales staff and start picking out your cape.

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IVR Technology Group