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IVR Technology Group
January 2018
Happy New Year! We hope your goals are in place, budgets are in order and trade shows are scheduled for the new year! We've been busy adding premiere partners and products designed to give you an even deeper tool chest for success. Check out the latest news below, and learn how to become a customer experience hero!
Call Center To Contact Center Journey

Call Center To Contact Center Journey

Courtesy of William Irvine

Read about how our new CMO started his professional career as a field engineer for the company that invented the call center.


XCally Joins IVR Tech Group

XCally Now On The IVR Cloud

Unified communications in a cloud-based call center solution? No, you're not dreaming, XCally is the forward-thinking platform to propel your success.

IVR Technology Group Company Overview

When All You Have Is A Big Hammer...

Download our fresh new 2-sheet company overview for a look at our new 'tude and visual style. You'll also learn we're not a fan of those great big hammers.

PCI: Know Your Role

PCI Data Security: Know Your Role

Courtesy of Ryan Wagner

The payment industry is going to see some dramatic changes in 2018 especially when it comes to PCI Compliance, here's what you need to know.


Introducing Compass Pay

Compass Pay: The Payment Platform

We've added even more channels to our newly named payment solution, Compass Pay! Now you can allow customers to pay by social media and chatbot.


IVR Technology Group Social Channels

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We Make Heroes!

We really enjoy success, your success.

Our continued focus is to delight your customers and grow your bottom line.

Contact our friendly sales staff and start picking out your cape.

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